Guide to writing a Business Relocation Letter

When a commercial enterprise is changing their physical location, a moving letter is essential to serve as official notice to any customers, partners, vendors, or anyone else who interacts with your company. Planning, writing, and distributing a compelling business relocation letter can help the transition to a new business location go as smoothly as possible.

Once you’ve decided upon a moving date, you ideally want to set an earlier date by which time you want to distribute your Relocation letter. If you’re simply moving around the block or to a very close proximity location, then it’s likely the amount of planning required is considerably less.

Think about who has to know that your business is moving?

For many companies with a marketing department building a mailing list should be reasonably easy, you may already have a database for your email marketing that contains a complete list of business contacts. However, it may still be worth segmenting this list, as you may not want to send them all the same email. You’ll want to send your most important contacts more personal emails to let them know. You should also consider which email address you should use to send these notices. Some notices may be best delivered via the company standard email address.

For some important contacts, you may want to notify them in person, by phone or even by a traditional handwritten letter rather than simply sending them the same standardized email.

Explain your reasons for moving Business Location

In your letter, you should always explain your reasons for moving to your customers or vendors. If your new location enables you to provide a better service to your customers, let them know! This makes it all the more likely they will follow you to the new location. Also always endeavour to thank customers for their past support, and provide them with an incentive for continued support in the future. You want as many customers as possible to follow you to a new location so let them know how much they’re appreciated and how things will improve from their perspective.

What should a business relocation letter contain?

At the minimum your letter should include the following elements in the following order:
• Company name and current mailing information
• Greeting Address
• The opening paragraph, including the downtime during the moving period including closure and re-open dates.
• Follow-up paragraph which states the benefits to the service you provide due to moving to a new location
• New contact information for after the move
• Current contact information that will not change
• Closing paragraph thanking customers for their past and continuing support
• Company / personal Signature
If your company has an in-house copywriter, it may be worth, getting them to write the copy to ensure the email matches your company’s tone.

Why are Business Relocations giving this advice? We’ve been in the business of moving businesses for long enough to recognise what makes a successful move. The more planning businesses tend to put into upgrading their location willing the bigger the payoffs can be. Business locations take care of moving all of the equipment and inventory you need running, so you can focus on retaining customers, and acquiring new ones. If you’re planning to move, your company’s location gets in touch with the pros at business relocations.

Business Relocations have been helping all kinds of clients through the same process since 2001. With over 70 years of combined relocations management experience, we pride ourselves on the quality of service that we offer, getting your business operational again in the shortest time possible. To learn more about us and how we can help, get in touch either online or on 09 630 7329

Client Testimonials

See what our clients are saying

Tanya Paulse
3 months ago
From the very first point of contact through to completion, the Business Relocations team provided outstanding service. They were helpful, friendly, and made the entire process effortless from my end. They are always extremely accommodating to our needs, which makes my job so much easier. They took away all the stress and worry of the move, and were an absolute pleasure to work with. I would highly recommend their services and will definitely be using them again!
Adrian
3 months ago
We had a fantastic experience with our office relocations in Wellington. Bjorn and his team in Wellington managed the move so seamlessly that it was a very good overall experience. We definitely recommend using BRL to anyone else needing an office relocation. We are especially grateful to Bjorn, Fraser and the BRL team for their exceptional service.
Lock Finance
4 months ago
The team were very professional and communited well for our office move. The team were fast on move day and looked after our office equipment with no damage. Very profeessional and would highly recommend.
Business Relocations performed what we considered a challenging move for our company when we relocated to new premises, involving both office and warehouse items from a two-level building to another two-level building. Unfortunately, our scheduled moving day brought torrential rain, but the BR team, under Karl’s calm and professional leadership, worked their magic despite the weather. They arrived early and put in the hard work until our move was complete. We all appreciated the huge effort from the team on the day and the preparation beforehand.
David Kane
6 months ago
We recently used Business Relocations Ltd to move our business across the city and the entire experience was excellent from start to finish. The process ran very smoothly, starting with the salesperson, who was friendly, helpful, and completely reliable. She did everything she said she would do, exactly when she said she would do it, which made the planning process stress-free. On moving day, the team arrived right on time and were professional, friendly, and extremely efficient. They worked hard throughout the move and were very accommodating with every request we had. Despite moving a full business, the entire relocation was completed in around four hours, which exceeded our expectations. I would highly recommend Business Relocations Ltd to anyone needing a professional, well-organised, and dependable moving company.
Elena Keith
6 months ago
Business Relocations Auckland were great to deal with for our office relocation in Takapuna. They packed us up and stored our gear until we needed it again 3 months later. Reinstalled everything quickly and efficiently. Good sized team who were professional and accommodating. Thank you Fraser and team!
Stewart Lodge
7 months ago
The guys from Business Relocations were absolutely fantastic. Great team work and did everything with a spring in their step. Nothing was too much trouble.
phillip Kite
7 months ago
Awesome, professional company to deal with! I have used their services many times. Happy each time! I had a corporate client moving into a new building where the previous tenant had left all their old office furniture. We had to relocate everything into temp storage, then return some items while delivering the remaining to other buildings and then the remainder to a auction house. Not a problem for these guys, everything got where it should! Client was super happy! I would trust this company to move my own furniture!
Ima Finau
9 months ago
I have been calling on Business Relocations since 2020. A monumental move from a Wellington office to Auckland was our first engagement, and regularly in the years that followed. In 2023 I moved to a new role with another company and I'm still using their services. They have been a pleasure to do business with. They make everything look easy; the entire team have been delightful to deal with, making my job so much easier. The assurance that your items will be cared for in the move, the professionalism and just good people make it a no brainer to call them when it comes to relocating or just clearing office spaces out. I can't say enough good things about the services provided by Business Relocation. Thank you for doing excellent work team.
Graeme Cochrane
1 year ago
Great experience from start to finish. We had a tight deadline to move, which to the team wasnt an issue. Team showed up on the day first thing, went over the plan and they executed to perfection. The guys themselves were awesome taking extra care when needed, awesome to deal with

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